Professional profile

Marlen Jordá is a Senior Account Executive at Incógnito, specialising in corporate communication and content management. Her career has developed across communication agencies, institutions and media outlets, giving her an integrated view of communication: from defining and creating messages through to their activation in the media and digital channels.

She has experience developing communication strategies and plans, creating content, managing media relations and handling social media. Her work involves adapting each message to different channels and audiences, producing press releases, articles, web content and social media pieces, as well as their distribution, promotion and subsequent results analysis.

Her experience also includes involvement in crisis communication projects, spokesperson training and events, supporting clients through different moments and communication needs.

Areas of expertise

  • Corporate and strategic communication
  • Content strategy and planning
  • Content creation and copywriting
  • PR and media relations
  • Social media management and community management
  • Content promotion and distribution
  • Writing press releases, articles and web content
  • Communication results and KPI analysis
  • Event communication

Key experience

  • Developing and executing communication and content plans, adapting messages, formats and channels to each project’s objectives.
  • Managing media relations, including interviews, editorial opportunities and collaborations.
  • Creating corporate and digital content, from press releases and articles to web content and social media pieces.
  • Managing social media, from planning and content creation through to publication, promotion and monitoring.
  • Preparing reports and analysing PR, content and social media KPIs to evaluate results and guide next steps.

How clients benefit

  • Turning objectives into communication: translating each company’s needs into concrete messages and actions.
  • Creating content that works across different channels: adapting each story for media, web and social media while maintaining coherent communication.
  • Achieving visibility: combining media and digital channels to get messages to the right audiences.
  • Analysing to improve: measuring the results of actions to identify learnings and guide next steps.

Personal note

Naturally curious. A lover of film, art, good conversation and books (the ones she’s read, and the ones piling up on her TBR). Always with a trip in mind and a suitcase half-unpacked, travelling and discovering new places is her favourite way to shift perspective and find new stories to tell.

Posts by Marlen Jordá